Returns & Exchanges
At Mastercard Fashion, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that your fashion experience remains seamless from the moment you order until you find your perfect fit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
