Frequently Asked Questions

Everything you need to know about your Mastercard Fashion experience.

What payment methods do you accept?

We accept all major credit and debit cards, including Mastercard, Visa, and American Express, as well as digital wallets like Apple Pay and Google Pay for a seamless checkout.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your fashion essentials sooner.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.

Can I track my shipment in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2025.